Shipping policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 7 days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may take slightly longer. We will notify you if there is a significant delay.
Shipping Destinations
We currently ship to the United States, Europe, the Middle East, Japan, South Korea, and other selected regions. If you are unsure whether we ship to your country, please contact us at ww289351054@163.com before placing your order. Shipping fees, if any, will be displayed at checkout before you complete your order.
Shipping Carriers
We use reliable international carriers, including China Post EMS, DHL, SF International, and other trusted logistics providers. The carrier for your order will be selected based on your destination, package size, and delivery requirements.
Estimated Delivery Time
After your order has been shipped, the estimated delivery time is approximately 10–15 days. Delivery times may vary depending on the destination country, customs clearance, local postal service, and other factors beyond our control. During public holidays, peak seasons, or due to customs inspections, delivery may be delayed. We appreciate your patience.
Order Tracking
Once your order is shipped, we will send you a shipping confirmation email with a tracking number if available. You can use this tracking number to check the status of your shipment.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, or other fees may be charged by your local customs authority. These charges are the responsibility of the customer. We are not responsible for delays caused by customs clearance.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at ww289351054@163.com. We will do our best to help you resolve the issue.
Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
Email: ww289351054@163.com
We will respond to your inquiry as soon as possible.