Contact

Contact Us

We're here to help. If you have any questions about our products, orders, shipping, returns, or anything else, please contact us using the details below.

Customer Service Email:
ww289351054@163.com

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (China Standard Time, UTC+8)
Saturday, Sunday & Public Holidays: Closed

Response Time:
We usually reply within 1–2 business days. If you contact us on a weekend or public holiday, we will get back to you on the next business day.

Company Information:
Taiyuan Chenjiaqiu Cross-border E-commerce Co., Ltd.
Registered Address: Room C1, 9th Floor, Main Building, Jianshe Dong Comprehensive Building, West Section of Qinxian North Street, Xiaodian District, Taiyuan City, Shanxi Province, China

For order-related inquiries, please include your order number so we can assist you faster.

Thank you for shopping with us!